#tickets channel.
I’m getting a 401 error
Possible reasons:- Your API key is invalid.
- You used all your monthly quota.
- Your trial period or subscription has expired and couldn’t be renewed.
The prices does not match the product page
Possible reasons:- You’re using the wrong market or currency.
- KicksDB has a latency of a few hours, the prices might not be updated yet.
- StockX only: There is a bug in StockX website, the “region selector” is not working as expected and might still apply your IP location or account’s saved address as the market.
I cannot find a product
Possible reasons:- The product is new and wasn’t indexed yet by KicksDB.
- Unified API only: The product couldn’t be matched to any product in other platforms.